November 25, 2014
Why don’t all companies take a customer centric approach to service?
Being part of the Packet Design Customer Care department and specifically the Technical Support group, I constantly ask: What more can we do to better...
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November 19, 2014
My Federal Communication Conniption
The Political Problem The President of the United States called for the FCC to reclassify ISPs under Title II of the Communications Act as “comm...
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November 18, 2014
SDN Deployments/Worries Rise Among Service Providers
For the second consecutive year, Packet Design surveyed attendees of the SDN/MPLS International Conference in Washington, D.C. about SDN adoption, bus...
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November 11, 2014
The Best Presentations on SDN Analytics and Wide Area Orchestration at SDN/MPLS 2014
I attended the SDN/MPLS conference in Washington, D.C. last week, where I presented on the importance of analytics for WAN SDN application bandwidth s...
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November 11, 2014
SDN Analytics and Orchestration from the 17th Annual SDN/MPLS Conference
In the presentation, Cengiz discussed three types of SDNs: Data center, network edge, and WAN. All three must work in concert, as data center and edge...
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November 4, 2014
The Care and Feeding of a High Maintenance Network
A network is an organic creation. The minute it’s born, when all new core and edge connections are made and routing is turned up, things begin to ch...
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