July 8, 2014
Linking Purpose to Profits
Three bricklayers were working side by side. When asked, “What are you doing?” the first bricklayer replied, “I’m laying bricks.” The second...
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April 29, 2014
Like it or Not, You ARE in the Customer Service Business
Unless you work in research and development, where the value of your work may not be realized for many years, you are in the customer service business...
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