MTTR Reduction

Diagnose Problems Fast To Reduce Your Repair Time


Consolidate Your Problem Reporting

Route Explorer provides a range of alerts that can be enabled selectively, allowing for monitoring of specific routing events or problem areas, and for early notification and avoidance of potential failures. Alert notifications can be viewed on the Route Explorer console, sent to an SNMP-based NMS, or recorded to Syslog for consolidated problem reporting and management.


Learn More About Packet Design

About Packet Design


Packet Design was founded with the goal of closing a critical network service assurance gap. Myriad vendor tools monitor and measure infrastructure health, bandwidth consumption, traffic composition, application response times, etc., but only Packet Design correlates the performance of critical services delivered across the network to routing behavior, in real time. When OSS/NMS dashboards are green but users are complaining of intermittent service outages or poor performance, Packet Design tells you why.

Over the years, our product portfolio has expanded from routing analytics to a service assurance suite that is used in the world’s largest and most complex networks. Today, hundreds of network operators use the Explorer products to improve network availability and performance, deliver new services faster and more economically, and improve customer satisfaction.

But we are just getting started. Packet Design’s vision is to be the premier source of intelligence to optimize the performance and control of physical and virtual networks. We are delivering vendor-agnostic SDN service management and orchestration products, and are working with early adopters to help them achieve first-mover competitive advantages.