Careers

Packet Design is growing and we are always looking for exceptional talent. We offer challenging and rewarding work for people who want to grow with us, as well as a competitive benefits package for employees and their families.

Our technology is at the cutting edge of next-generation networking, and we are focused on delivering ground-breaking products that fulfill our vision. With offices in Austin, San Jose, and Pune, and employees around the world, we place great importance on maintaining a low stress, highly collaborative work environment that rewards innovation and productivity.

If you are looking for a career opportunity where you can make a difference, not just a paycheck, Packet Design may be the place for you. Let’s talk!

 

Systems Engineer - Austin, New York, Washington DC

 

We have an immediate opening for a highly motivated systems engineer. The ideal candidate will be a resourceful self-starter with a minimum 5 years in a pre-sales role and a strong working knowledge of IP networking technology. S/He must be comfortable in an entrepreneurial environment where everyone is expected to act like a company owner and be accountable for its success.

The Systems Engineer will drive and manage the technology evaluation in the sales process, working with the sales team as a technical advisor and product advocate. S/He must be able to articulate technology and product positioning to both business and technical users, identify technical issues at assigned accounts to ensure complete customer satisfaction through all stages of the sales process, and establish and maintain strong customer relationships throughout and after the sales cycle.

Responsibilities

  • Present the product suite to individual customer prospects
  • Occasionally conduct product demonstrations at conferences, seminars, etc.
  • Respond to functional and technical elements of RFIs/RFPs
  • Manage the product evaluation process and produce/present the resulting data reviews
  • Convey customer requirements to the Product Management team
  • Be a technical resource on IP networking technologies, industry trends and competition

 Skills & Experience Required

  • Proficiency in TCP/IP networking, LANs and network infrastructure
  • Strong working knowledge of IGP and BGP routing protocols, MPLS, NetFlow, Linux and MySQL
  • Excellent interpersonal verbal and written communications skills
  • Able to provide compelling live product demonstrations
  • Experience scoping, managing and executing customer evaluations
  • Outstanding organizational and problem solving skills, including the ability to meet a business requirement with a technical solution, even in stressful customer situations

 Other Requirements

  • Bachelor degree in Computer Science, Electrical Engineering or a related field
  • Ability to travel extensively and sometimes on short notice
  • Ability to lift heavy boxes occasionally and work on equipment in confined computer rooms

The following are desirable, but not mandatory:

  • CCNA certification or higher (e.g. CCIE)
  • Knowledge of XML/XSLT and scripting in Perl, Python or JavaScript
  • ISP/Telco/Mobile Operator networking experience
  • Fluency in one or more languages besides English

Location: Austin, TX, New York City metro, Washington DC metro. However, great candidates in other major cities will be considered.

Please send your resume and contact information to careers@packetdesign.com.


2018-02-05

Sales Director - S.E. Asia

 

We have an immediate opening for a highly motivated, technology sales executive with experience in the ASEAN region. The ideal candidate will have a track record of over-achieving quota, selling to enterprises and service providers, and being responsible for managing a large geographic territory - a hunter who can work autonomously in a fast-paced organization.

Responsibilities

  • Generate new business, selling Packet Design’s SDN-ready routing, traffic and performance analytics software to new and existing customers
  • Collaborate closely with a Sales Engineer on prospecting, lead qualification, product presentations and local sales campaigns to build pipeline
  • Forecast and close business
  • Recruit and manage channel partners
  • Foster relationships with current customers

 Experience Required

  • 10 years+ experience selling network management and/or system management software
  • Excellent working knowledge of IP, routing protocols and network hardware
  • Track record of building a new territory, preferably at a start-up
  • Closed multiple $1M+ software license agreements
  • Technical background or systems engineering experience is a plus
  • Experience selling to service providers, systems integrators and Global 2000 enterprises
  • Excellent written and verbal communication skills

 Other Requirements

  • College degree with technical training is preferred
  • Must be able to travel frequently and on short notice

Location: Singapore, Kuala Lumpur or Jakarta. However, great candidates in other major cities in the region will be considered.

Please send your resume and contact information to careers@packetdesign.com.


2017-06-26

Technical Support Specialist - Pune, India

 

Packet Design is looking for talented, energetic and professional individuals with a strong interest in network performance management. The candidates will have the opportunity to work with the largest service provider and enterprise networks in the world. The ideal candidates will have a preference for teamwork, and for playing an important role in a fast-paced, high-growth environment where employees take ownership and make a difference.

Responsibilities

Collaborate with customers and advise them in hardware and software installation, configuration and support to ensure proper performance of Packet Design products and service offerings. Install hardware and software remotely or at client locations. Ensure remote access capability for advanced troubleshooting. Develop and implement migrations and pre-release tests. Communicate trend information to management. Recommend product enhancements to the software engineering team.

 Required Experience and Skills

  • Strong working knowledge of IP, routing protocols and network hardware; work experience in a service provider network is a plus.
  • Strong understanding of the technical fundamentals of the Internet. You should have a solid knowledge of internet protocols such as SSH, FTP, SFTP & HTTP, as well as the ability to use diagnostic tools such as traceroute, ping, and dig.
  • Experience with Cisco IOS, JunOS or other network router operating systems.
  • Strong Networking Knowledge (subnets, firewalls, ports, switches, routing and TCP/IP).
  • A good listener who seeks to really understand a customer problem or question in order to help them solve it.
  • Exceptional communicator who effectively conveys information verbally and in writing.
  • Results-driven achiever who doesn't quit with exemplary planning and organizational skills, along with a high degree of detail orientation.
  • Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts.
  • Highly motivated self-starter who takes initiative with minimal supervision.
  • Dependable, responsible contributor committed to excellence and success.
  • Resourceful team player who excels at developing trusting relationships with customers and colleagues.
  • Previous experience in a technical support role with strong emphasis in troubleshooting.

Other Requirements

  • 4-year college degree in Electrical Engineering, Computer Engineering, or Computer Science or equivalent work experience.
  • Major industry certifications (CCNA, CCNP, CCIE, etc.) are desirable.

Location: Pune, India

Please send your resume and contact information to careers@packetdesign.com.


2016-11-14

Senior Software Engineer - Pune, India

 

Position Description: 

The Senior Software Engineer will join our group of routing experts and architects to develop and maintain product modules in the areas of route analytics, networking and distributed systems.

Experience Required:

  • 5 years+ experience
  • Proficiency in C++
  • Significant experience in STL and designing/developing large software systems in Linux/UNIX environments
  • Good systems knowledge of Linux/UNIX
  • Strong algorithmic skills
  • Excellent object-oriented design skills
  • Good written and verbal communication skills
  • Ability to tackle challenging problems and multitask
  • Good knowledge of IP networking and routing protocols a plus

Other Requirements:

  • Bachelors/Masters of Engineering or Computer Science

Location: Pune, India.

Please send your resume and contact information to careers@packetdesign.com.


2016-04-19